You’re a homeowner and determined your home’s roof needs fixing or needs to be improved with a replacement roof. You’re all set to get moving. What’s the optimal way to get a high quality roofer who will accomplish a good job? What could you look for in a roof contractor or contractor to obtain this work? Lucerne
When homeowners choose to repair a roof or replace that roof with asphalt during the cold winter months, they’re often plagued by worries that their family will freeze before the job is completed. In the same vein, those starting a roofing job in the sweltering summer months worry that they’ll be facing heat stroke. These concerns are perfectly normal and common among many homeowners looking for roofing fixes or roof replacement contractors.
LucerneIf you need a roof estimate, one of the first places some people look is in the phone book. But if you want a GOOD roofer, that's not the best place to find him.Sure, he probably has a small listing there if he's been in business for longer than a year or so. That's just part of being professional, so prospects and customers can find you. But unlike the companies that depend on big, expensive ads to make the phone ring, he gets most of his business from referrals.His name is on the hearts and minds of his happy clients and raving fans. His business card is in their wallets and purses or hung on their refrigerator. He has earned their trust and they wouldn't call anybody else.So where can YOU find this guy for your roof estimate? Actually, it isn't all that difficult. If you don't know him, you probably know somebody who does. Heck, they say everybody on earth is connected by just six degrees of separation. Joe Girard (The World's Greatest Car Salesman) figures the average person knows about 250 people. If each of them know 250, that is a pool of 62,500 people right there. Everybody but the homeless have a roof overhead and they were all installed by somebody. Here are five places to look for a good roofer for your project.1. Ask your friends, family and coworkers if they can recommend someone for a roof estimate. This is one of your very best sources because these are the people you know and trust. They will probably give you the WHOLE truth about roofing contractors they know. Even if they can't recommend someone, they might tell you who to avoid!2. Ask your neighbors. Find out who they used and if they would use them again. Some homeowner associations even keep a list of reliable contractors.Pay attention to roofing work going on in your neighborhood. Look for yard signs and company names on the vehicles. What's the condition of their trucks? If they don't care about their own equipment, how much do you think they will care about your roof? What about the roofing crews? Do they go about their work in a quiet professional manner... or does the jobsite resemble a wild roof party, complete with beer and music blasting from a boom box? Do they keep the jobsite clean... or are shingle wrappers and debris blowing all over the neighborhood? If you get the chance, talk to the homeowner after a hard rain. Is he a happy camper?3. Call the roofing suppliers in your area or drop by for some product literature. Talk to the manager, tell him you need a roof estimate and ask for the names of a few good roofers. The suppliers deal with all the roofing contractors in town on a daily basis. They are plugged into the grave vine and have a pretty good idea who has a good reputation and who doesn't.4. Call the building inspector for your municipality and speak to a roofing inspector. Ask about the permit and inspection requirements for your project. While you have him on the phone, tell him you need a roof estimate and ask for a few names of good roofers in your area. It's his job to check roofing work, so he should know better than anyone who does it right and who doesn't. He probably can't make an official endorsement, but he might give you a few names to check out. 5. Finally, check out your prospective roofers online. The internet has made advertising cheap and easy, but it has also made it more difficult for the bad guys to hide. Google the names of the roofing companies you are considering and see what comes up.It's also a good idea to check the names of the owners of these companies. A common practice when roofing companies get in trouble is to shut down and then open back up under another name.See what Angies List (www.angieslist.com) and the Better Business Bureau (www.bbb.org) have on them. Check their status with the local and state licensing boards.By now you should have several companies to choose from for your roof estimate. Select the three with the strongest reputation and give them a call. Be sure to tell them where you got their name. Us roofers who depend on "word of mouth" advertising know how important referrals are and we will try especially hard not to disappoint you!
What To Look For In An Estimate Of Roof RepairFollowing any major hailstorm in the United States, homeowners in the affected area are hit with another storm; hundreds of roofing contractors! It can be very confusing for homeowners to know how to navigate through all the flyers and brochures and decide on which contractor to hire. Unfortunately there are some scam artists out there as well that put the homeowner on high alert in making their decision. This article will make the process of choosing the right contractor a much easier task.Eliminate Imposters QuicklyWith a little detective work, you can quickly figure out which companies to avoid like the plague. The obvious initial thought is to Google the company name, but for a scam artist looking to run away with your insurance proceeds, this method is not likely to be very effective. You may find a website, and not much else. If they have scammed other homeowners in another city, they likely did it under a completely different business name, and possibly even under another personal name.The next place to look is on the Better Business Bureau website. There you can see if they have any prior complaints, and whether or not those complaints were resolved. In some cases you will also be able to see when the entity was created, though this date is taken from the information the contractor sends to BBB, so further research is needed. In order to find the actual business creation date, you will need to do a business entity search on your state's secretary of state office website. Some states will allow you to search for this information, showing you the date the business was started, as well as the local entity creation. There are reputable contractors that will open a new office in your city following a major storm. But if the business itself was not created until shortly after the storm date, it gives you an idea that this might be a scam artist. Obviously if a Google search and a BBB search both result in no information about the company, you have good reason to believe you should eliminate that company. Once you have eliminated the potential scam artists, it's time to do further research on the companies you like.Knowing What You're GettingChecking references is a common suggestion when it comes time to choose a contractor, and this is a great suggestion. However, this should not be the only method used. It is unlikely that any contractor is going to hand out references that will give them a bad review. Still, by calling a few of the references you can get an idea of what kind of work they do.Another important factor to consider is the detail of the proposed work. If the contractor is vague in their work description, ask for a detailed breakdown. As you compare multiple contractors, you can see which one is offering the highest quality product.Be sure to ask about the workmanship warranty offered. You will want to be sure to get at least a 2-year warranty on workmanship. Most issues in workmanship will show up almost immediately following the installation, or the first time the roof is exposed to extreme weather conditions. Extended warranties are often offered by the contractor; in some cases at no additional charge, and others for a fee. If you want the peace of mind, you may be interested in an extended warranty, but it is not necessary. Any issues you experience with your roof beyond the first couple years are not likely to be a result of poor workmanship, but rather caused by failed materials or external damages.Interview Contractors Rather Than Comparing BidsThe insurance company is covering the cost of the repairs anyway, so the price is irrelevant. If you hope to have your deductible covered, or possibly even make money off the claim, think again. That would be insurance fraud, and you could end up getting into some serious trouble for doing so! Beware of contractors who try to lure you in by offering to pay your deductible, give you free upgrades, advertising credits, etc. If they can't earn your business because of the quality of work they do, they probably aren't worth your time. Plus, it is better to pay a little more now, than a lot later because of shoddy work. Be sure to ask the contractor their experience in dealing with insurance claims. If they have little or no experience handling claims, you're probably better off to cross them off your list. A professional insurance restoration contractor will be able to assist you with the claim process, get you the most money (and therefore the highest quality repairs), and get the claim approved. Professional insurance restoration contractors will use Xactimate software for their estimates, and some may even have licensed adjusters on staff.SummaryDon't be in a hurry to choose a contractor following storm damage to your home. Take your time to research several companies, interview them, and make your own educated decision from there. You will be glad you did when your property has been restored with top quality craftsmanship, while your neighbor complains about all the issues they have had with their project and the contractor that covered their deductible and gave them free upgrades!